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How to Lead Organizational Change According to Your Strengths

When it comes to organizational change, leaders have different priorities and approaches depending on their strengths. According to CliftonStrengths®, focusing on developing people’s strengths at work rather than fixing their weaknesses leads to employees who are more engaged, have a better quality of life, and have more opportunities to do what they are best at every day. 

The Strengths-Based approach also encourages the creation of teams with diverse strengths, where roles are assigned based on individuals’ primary strengths. In the context of organizational structure change, we recommend this strengths-based strategy to maximize leadership effectiveness by truly leading from your strengths.

The Organizational Change Challenge:

Leaders sometimes have the tendency to overuse their strengths, attempting to lead and manage every aspect of changing organizatonal culture. We view Organizational Change as a cyclical process that alternates between focusing on results and people, requiring different strengths at different times – and adaptive leadership. Leaders who try to facilitate all cycles with their strengths alone can quickly get stuck. 

For example, a leader with strong influencing strengths may shine when it’s time to build a core team of change advocates at the beginning of the first cycle but may struggle to adequately listen to and integrate feedback from stakeholders before moving into the second cycle. 

As a general rule of thumb, leaders with primarily Relationship and Influencing strengths will perform best on the tasks indicated on the right side of the loop, while leaders with Executing and Strategic strengths will perform best on the left side. Leaders with strengths on both sides of the loop will perform best when they are aware and strategic about which strengths they are relying on at which part of the process. 

Change Cycle

The Solution: Leading From Your Strengths

Changing Organizational Culture Requires the Right People for the Right Part of the Process

In order to successfully facilitate organizational change, leaders need to develop a core team that is representative of all 4 strength domains. Then, roles should be assigned based on what each domain is best at, with each person feeling empowered to lead their part of the process. By empowering teams, the creative leaders behind them avoid the tendency to single-handedly lead the entire process, instead trusting those with better-suited strengths to lead the parts where they shine.

Relationship Strengths shine when they are utilized to understand other people’s perspectives, feelings, and feedback. They innately engage in techniques like appreciative listening and teams feel a sense of psychological safety around them. Leaders with primarily relationship strengths are key players at the beginning of the organizational change process and should be tasked with interviewing key stakeholders to assess the need for change. Relationship strengths should also be tasked with collecting feedback throughout the change process, as they are likely to listen empathetically and consider the impact of change on relationships, not just results. 

Strategic Strengths are key during the visioning and planning process. Once stakeholders’ perspectives have been taken into consideration, leaders with strategic strengths should be tasked with creating an initial vision for success and coming up with different ideas of how to get there. Strategic Strengths should be given the lead anytime during the change process when planning and ideation are necessary. 

Influencing Strengths will shine when it’s time to get people on board with a plan. Their persuasive and engaging way of interacting will help motivate those people who are on-the-fence about change to advocate for it. Utilize leaders with influencing strengths whenever it’s time to present a plan or address resistance to change. In the latter situation, pairing those with influencing and relationship strengths is a good strategy to ensure that resistors feel both understood and inspired to get on board.

Executing Strengths make things happen! Leaders with executing strengths should be in charge of project management, setting deadlines, and keeping people on track at every step of the organizational change process. Whenever it’s time to take action and implement a plan, those with executing strengths should be trusted with the lead. 

Ultimately, a strengths-based approach to leading change requires effective leadership responsibilities to be shared and delegated. Each member of the leadership team should own the parts of the process they’re best at, knowing when it’s time to pass the baton to someone with better-suited strengths. This approach ensures a focus on both results and people is maintained throughout the change process, leading to successful change initiatives that support a healthy culture and bottom line. 

Want to learn how to lead change using your leadership skills and strengths? Sign up now for PlayTank #2, “Building a Strengths-Based Team,” launching virtually on May 20th at 11AM PST.Sign Up Now

Watch Ziksana’s Founder, Akshay Sateesh, explain what’s in store for PlayTank 2021!

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Team member Jim

Jim Babcock

Adjunct Facilitator

Connect with Jim

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Experience

Jim had a long and rich career with The Walt Disney Company that spanned 35 years. He joined The Walt Disney Company in 1986 as a Cast Member at the Disneyland Resort in Anaheim, California. He spent a majority of his career in development and communication roles across multiple Disney businesses, including Disney Store, Disney Consumer Products and Disney Institute. In these roles, Jim facilitated numerous skill-building and team-building programs. He has led classes ranging from coaching, customer-service, presentation techniques and behavioral styles that provide a blend of instruction, exercise, and role-play while linking the debrief back to company-specific objectives.

Jim has also been a host for an array of events. Since 1989, he has hosted hundreds of internal and external events for Disney and other companies/non-profits with audiences ranging from 15 to 2,000. The events have included award presentations, fund-raising galas, red-carpet interviews, and televised home shopping appearances.

What I Do At Ziksana

Jim is a Faciliatator with Ziksana Consulting, providing Leadership Development training to public and private sector clients in areas of communication, coaching, trust, motivation and innovation. His humorous and relatable teaching style makes him a participant favorite and often-requested facilitator.

How I Like To Play

Jim enjoys performing in improv shows and going on adventures with his niece. Since moving back to Michigan in 2021, he has started working part-time at a bakery and absolutely loves it.

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Kelby Kupersmid

ZIKSANA FACILITATOR

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Experience

Kelby is a Global Business Leadership and Coaching specialist who brings positivity, curiosity, and intellectual rigor to all of his projects. His diverse professional background, from working at a pre-revenue startup to a multi-billion-dollar financial institution, informs his unique approach to workplace innovation and efficacy.

Kelby is also a Co-Founder of Innovation Journey, a company that organizes business trips to Israel to explore its unique innovation ecosystem. He serves as Director of Leadership Programs, designing and facilitating unforgettable learning experiences to help professionals lead innovation in their careers and organizations.

What I Do At Ziksana

As Founder and CEO of Kinetic Development, Kelby partners with local and global organizations to increase their leadership effectiveness so they can enhance business results. He draws on his multidisciplinary experience to find a targeted approach that works for each client, combining assessments, individual and team coaching, and large group facilitation.

As an Executive Leadership Coach, Kelby helps ambitious professionals refine their mindset and skillset so they can unleash their full potential. He helps clients “get out of their own way” by illuminating blind spots and challenging limiting beliefs. Through crystal-clear development goals and strategies, they accelerate leadership skills to improve performance and business outcomes.

Background

Kelby is a first-generation U.S. American born to Jewish-Argentinian immigrants. He was born and raised in Southern California, has worked and studied in Latin America, Europe, and Asia, and traveled to over 20 countries across 5 continents. He holds a Bachelor of Arts in International Business from San Diego State University and a Master of Science in Global Business Leadership from the University of San Diego. He also holds a Professional Certified Coach (PCC) credential from the International Coaching Federation.

How I Like To Play

Kelby is a lifelong musician, having played guitar and rapped in award winning jazz, orchestra, and rock bands. He is currently on a 6-month road trip across the US in an RV.

Team member Chris W

Chris Watz

ZIKSANA FACILITATOR

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Experience

Chris has influenced senior leaders to achieve greater impact in rapid growth organizations for over 15 years. He has experience leading a variety of change initiatives including leadership development, culture change, and end-to-end business process improvement. For 10 years, Chris managed continuous improvement efforts at World Vision International. He led projects to enhance collaboration, develop leadership bench strength, and streamline resource and information flow across 90 countries. In partnership with McKinsey, Accenture and Booz Allen Hamilton, Chris’s leadership and evaluation expertise helped two industry pioneering projects make critical adjustments to achieve greater return on investment. As a result, World Vision began operating more effectively at a global scale, during a time of rapid organizational growth.

Chris received his M.A. from Claremont Graduate University in Organizational Behavior Psychology and Program Evaluation. He also holds certificates in Project Management, Lean /Six Sigma (Green Belt), and Structured Behavioral Interviewing. Chris also founded Watz Productivity, a Consulting Company that uses data-driven solutions and coaching to support Executive Teams undergoing rapid growth.

What I Do At Ziksana

Chris is a Facilitator, Consultant, and Executive Coach with Ziksana Consulting.

How I Like To Play

Chris has worked and travelled in 44 countries, and loves rock climbing and photography while visiting new places. He is passionate about helping people find fulfilling careers that help them do the things they love most in and out of work.

Team member Kane

Kane Luong

GRAPHIC DESIGNER & WEBSITE DEVELOPER

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Experience

Born and raised in San Diego, California, Kane received his B.A in Graphic Design from San Diego State University. He began his career with San Diego State University and then started his own design studio. He has worked with many local clients which include, Goal Success, Pho Ca Dao, Zeroline Golf, Solarflexion and Therapies For Success. He has a passion for solving complex business problems through design thinking, and consistently strives for the betterment of his work.

What I Do At Ziksana

Kane is Ziksana’s graphic designer and web developer. He designs participant workbooks, presentations, and supports website development.

How I Like To Play

One of Kane’s favorite activities is playing badminton. He also enjoys trying out new food, exploring places around San Diego and finding new trails to hike. Kane loves to travel internationally, and wants to explore more of Canada!

Team member Courtney

Courtney Hale

EXPERIENCE DESIGNER & PLAY PRODUCER

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Experience

Courtney is a graduate of The Edward R. Murrow School of Communication and began her career in Broadcast News as a producer at Washington State University. From there, she moved to Los Angeles, California where for over 10 years, she produced, wrote, and developed television programs for The Weather Channel, SyFy Network, Fox Sports, Sony Pictures Television, ABC Disney, NBC and CBS. In addition, she oversaw all aspects of production and prepared daily production plans for operations and filming. She relied heavily on her communications and client relations background as a liaison between cast, crew, agents, managers, publicists, the studio and the network.

Courtney also worked for The Found Animals Foundation; a nonprofit organization dedicated to reducing the use of euthanasia in the United States. She was brought on as the program manager responsible for developing, managing and launching their National Microchip Program and free Microchip Registry, partnering with shelters, clinics, rescue groups and veterinarians. Her other responsibilities included developing and producing the foundation’s corporate videos that were shown at trade shows and conferences. In addition to that, she spearheaded the Found Animals Foundation Awards where she was responsible for all event logistics, promotions, and marketing.

What I Do At Ziksana

Courtney is the “producer of play” and likes to wear many hats. Some of her daily activities include designing innovative and impactful experiences for clients, helping lead internal culture initiatives, and producing company events & videos.

How I Like To Play

Courtney feels lucky to be a part of the San Diego Improv community where she gets to perform regularly. Courtney also enjoys exploring lesser-known festivals (avocado/margarita festival, anyone?), discovering new vacation spots with her family, trying out new dinner recipes, and writing Hallmark Holiday movie scripts just for the fun of it.

Team member Chris P

Chris Pizarro

PLAYFUL PROJECT MANAGER

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Experience

With three years of experience in the field of event and project management, Chris excels in filling a critical gap in the field of Leadership Development. He was hired by the Center for Creative Leadership in 2012 as a Program Coordinator, delivering programs throughout the United States and in Latin America for non-profit and Fortune 500 clients. In this role, Chris was responsible for all program logistics, serving as the primary point of contact for the delivery team and participants. He was later promoted to a Sr. Program Coordinator role, overseeing the San Diego campus’ Open Enrollment product line. Chris also spent 3 years as an Assistant Store Director for Sprouts Farmers Market, managing around 100 employees from entry level to first time managers.

What I Do At Ziksana

Since joining the team in 2018, Chris has been providing operational, communications, and business process support to Ziksana Consulting. He is the master of Project Management and enables Ziksana to deliver exceptional services to multiple clients.

How I Like To Play

Chris enjoys living locally in his hometown of San Diego, CA. He takes pride in his city and enjoys attending and supporting local sporting events. On his time off, Chris enjoys spending quality time with his wife, daughter, and two lovable dogs. His passion for barbecuing is unparalleled.

Team member Laura

Laura Fleig

ZIKSANA FACILIATOR

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Experience

Laura is a New-York native with a degree in Criminal Justice & Psychology from the University of Albany. She moved to San Diego in 2014 and began working as a residential counselor for youth in the foster-care system. During this time, Laura became deeply interested in how to create a therapeutic group environment where people could heal and grow.

In 2018, Laura began working in the field of Learning and Development as a group facilitator at The University of California, San Diego. Using a high-ropes course as an experiential learning tool, Laura has facilitated over 50 leadership and team development programs for children, young adults, and professionals. Additionally, Laura has been guiding and facilitating transformational outdoor adventures since 2018. Using lessons from the outdoors, she facilitates impactful experiences that help people grow both personally and professionally.

What I Do At Ziksana

Laura is a Designer, Facilitator, and Coach at Ziksana. She also runs Ziksana’s social media accounts.

How I Like To Play

Laura enjoys taking on challenging sports and activities that push her physical and mental limits. She can be found skateboarding down Mission Boardwalk, catching waves at Ocean Beach, and sport-climbing throughout the Western United States.

Ziksana Founder Akshay Sateesh

Akshay Sateesh

FOUNDER & PRESIDENT

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Experience

Akshay started his career as a Business Development & Project Leader at DuPont’s BioMedical, where he led product development teams to launch medical device implants for surgeries. During his career at DuPont, he led two product development teams and developed collaborative partnerships to take the medical devices to market. His passion for leading others jump started his innovative approach to leadership development.

In 2008, Akshay combined his love for improvisational theatre and leadership by founding Ziksana Consulting. He began delivering playful workshops to biomedical companies, and quickly expanded to other industries based on Ziksana’s initial succees. Akshay has a M.A. in Leadership Studies and Group Dynamics, and is a Certified Stakeholder Centered Coach. He has facilitated programs in leadership development, innovation, and team dynamics for adults and children in the U.S., Malaysia, Singapore, Cambodia, India, and South Africa.

Akshay served as an Adjunct Faculty member for the Center for Creative Leadership in San Diego for over 5 years, as well as a Consultant for the Centre for Organization Effectiveness.

What I Do At Ziksana

Akshay is the founder of Ziksana Consulting, and serves as a Workshop Facilitor, Executive Coach, Experience Designer, and Keynote Speaker.

How I Like To Play

Akshay enjoys spending time with his young family and is known for his play versatility (he can play almost any sport and give you a run for your money). Apart from dancing in the car, playing a clown at his kids’ schools, and playing with strangers on his Nintendo Switch, Akshay loves photography, surfing, playing tennis, and diving with his wife, Brooke. He would like to spend more time developing his ukelele and magic skills.

A white man smiling in a green circle background

Akshay Sateesh

FOUNDER & PRESIDENT

Connect with Akshay

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Experience

Akshay started his career as a Business Development & Project Leader at DuPont’s BioMedical, where he led product development teams to launch medical device implants for surgeries. During his career at DuPont, he led two product development teams and developed collaborative partnerships to take the medical devices to market. His passion for leading others jump started his innovative approach to leadership development.

In 2008, Akshay combined his love for improvisational theatre and leadership by founding Ziksana Consulting. He began delivering playful workshops to biomedical companies, and quickly expanded to other industries based on Ziksana’s initial succees. Akshay has a M.A. in Leadership Studies and Group Dynamics, and is a Certified Stakeholder Centered Coach. He has facilitated programs in leadership development, innovation, and team dynamics for adults and children in the U.S., Malaysia, Singapore, Cambodia, India, and South Africa.

Akshay served as an Adjunct Faculty member for the Center for Creative Leadership in San Diego for over 5 years, as well as a Consultant for the Centre for Organization Effectiveness.

What I Do At Ziksana

Akshay is the founder of Ziksana Consulting, and serves as a Workshop Facilitor, Executive Coach, Experience Designer, and Keynote Speaker.

How I Like To Play

Akshay enjoys spending time with his young family and is known for his play versatility (he can play almost any sport and give you a run for your money). Apart from dancing in the car, playing a clown at his kids’ schools, and playing with strangers on his Nintendo Switch, Akshay loves photography, surfing, playing tennis, and diving with his wife, Brooke. He would like to spend more time developing his ukelele and magic skills.